A.S.K FAQ Portal


Welcome to the A.S.K (Allmach Support & Knowledge) FAQ Portal

The A.S.K FAQ Portal will provide you with answers to common questions about our products, services, support processes and technical capabilities. Whether you're looking for product specifications, ordering guidance, servicing information, or warranty details, this section is designed to provide clear information.

If you can’t find what you’re looking for, our team is always ready to assist, simply get in touch and we’ll be happy to help.


Accounts

Contact Allmach's accounts team by calling 1300 625 562 or by sending your request to accounts@allmach.com.au. We will email you the link for a 30-day credit account application.

Contact

Our customer service and warehouse departments are open from 7 am to 5 pm weekdays.

Delivery

We provide next-day delivery to metro areas. For urgent orders, our Rapidlink service offers same-day delivery — please contact our team for pricing. Deliveries to regional areas and other capital cities are managed through trusted third-party couriers.

Freight

Our delivery schedule is flexible. The first drop is from 7am, provided your order is placed by 2pm the previous business day.

We have warehouses in Sydney, Melbourne and Brisbane.

When sending pipe interstate, we ensure that it is packed appropriately to prevent it from getting damaged.

Yes, pickup in-store is available. Please allow at least 2 hours from the placement of the order before pickup. Allmach has offices in Sydney (NSW), Melbourne (VIC) and Brisbane (QLD) and distributes nationwide.

Currently, Allmach does not arrange freight outside of Australia. Should you have an overseas project requirement, please contact our sales team at sales@allmach.com.au.

Returns

The restocking fee for returned goods is 15%.

Yes, we accept returns for credit, provided a return authorisation has been processed in advance, and the goods are in a resalable condition. Please contact us by email

Services

Allmach is a piping wholesaler; therefore, we do not offer installation. However, we have plenty of resellers Australia-wide who can assist you with your supply and installation needs.
Contact us for more details about installers.

Yes, we can organise your pipe to be cut to order. However, we only sell the pipe as complete lengths, so it will incur a cutting fee. Contact us to find out more.

Stainless Steel Pressfit Systems

A mechanical piping system that joins pipes and fittings using a press tool instead of welding or threading, creating a permanent sealed connection.
Learn more about Surepress and Unipress systems

Piping selection affects safety by reducing hot works risk, installation hazards, and exposure to dangerous processes. Pressfit systems remove welding and open flame work, improving site safety outcomes. Read more about piping and worker safety

Yes. Approved systems are independently certified for defined applications and must be installed to meet regulatory and project requirements. View certification requirements

Copper may have a lower upfront cost, but stainless steel pressfit systems often deliver a lower total installed cost due to faster installation and reduced labour.
Compare copper and stainless steel systems

Modern pressfit systems are increasingly used in gas and hydrogen applications due to safety, sealing reliability, and certification pathways for future energy infrastructure.
Explore gas and hydrogen solutions

Water mist systems use fine droplets to control fire with less water, while traditional sprinklers use higher volumes. Selection depends on application and risk profile.
Read about fire protection piping solutions

Surepress is a premium pressfit system with a 50-year warranty, advanced certifications, and patented sealing technology for high-risk applications. Unipress is a value-driven system with a 25-year warranty (up to 30 years on request), strong certification, and installation savings of up to 30%.
Compare Surepress and Unipress systems

Surepress uses a patented leak-proof O-Ring system designed to improve joint reliability and installation confidence in demanding applications.
Learn more about Surepress sealing system

Unipress is designed for fast installation with reduced labour requirements, improving project efficiency and cost control.
Learn more about Unipress installation advantages

Yes. Unipress is fully compatible with Surepress systems and Novopress tooling, making it flexible across a wide range of projects.
Learn more about Unipress tooling compatibility

Yes. Both systems use pressfit technology for fast, safe, and consistent joint creation without welding or threading.
Learn more about pressfit installation

Piping selection affects safety by reducing hot works risk, installation hazards, and exposure to dangerous processes. Pressfit systems remove welding and open flame work, improving site safety outcomes.
Read more about piping and worker safety

Surepress is engineered for high-assurance applications with advanced sealing technology, extensive certifications, and industry-leading warranty coverage.
View Surepress features

Pressfit Tooling

Pressfit tooling joins pipes and fittings using controlled mechanical force to create a permanent sealed connection without welding or soldering.
Learn more about Novopress tooling

Correct tooling ensures fittings are pressed to specification, maintaining joint integrity, safety, and long-term system performance.
Learn more about Novopress tooling

Proper tooling improves installation speed, consistency, and reduces the risk of leaks or rework on site.
Learn more about pressfit installation efficiency

Dual Containment Hose

Gardus is a dual containment flexible hose system designed to safely transfer aggressive chemicals while containing any leaks to protect people and the environment.
Request a quote

Gardus detects small leak volumes in the containment layer and automatically triggers an alarm and shuts down the dosing pump.
See how Gardus protects systems

Gardus Sentinel is an integrated leak detection system combining dual containment hose technology with automated monitoring and pump shutdown for rapid response.
Explore Gardus technology

Gardus dual containment hose is available in 6mm to 50mm internal diameters through Allmach.
View available sizes

Gardus is supplied in continuous coils from 150m to 500m, with custom lengths up to 700m available.
Request custom lengths

Gardus is compatible with a wide range of industrial chemicals including acids, alkalis, sodium hypochlorite, ferric, and caustic solutions.
Check chemical compatibility

Gardus is pre-assembled, lightweight, and flexible, reducing installation time, labour, and fittings compared to rigid systems.
See installation benefits

Yes. Gardus Sentinel typically removes the need for catch pots by detecting leaks early and shutting down systems automatically.
Learn about system simplification

Gardus operates from -20°C to +55°C, with intermittent exposure up to +65°C depending on application conditions.
Check operating limits

PE100 (Polyethylene)

Pipeforce is a complete PE100 piping system including AIR pipe, stripe pipes, and compression and electrofusion fittings for compressed air, water, and industrial fluid transfer.
Explore Pipeforce PE100 systems

Pipeforce AIR is designed for compressed air systems, delivering clean, corrosion-free air distribution in industrial environments.
Learn about Pipeforce AIR applications

Pipeforce AIR is rated to 16 bar at 20°C and manufactured to PN25 standards.
View Pipeforce AIR specifications

PE100 piping is corrosion-free, lightweight, and improves flow efficiency while reducing installation and maintenance costs.
Compare PE100 vs metal piping

Pipeforce uses colour-coded stripe marking to identify application type and pressure rating for safer installation.
Learn about Pipeforce stripe coding

Pipeforce stripe pipes are suitable for potable water, recycled water, sewer, fire protection, gas, process, and irrigation systems.
View Pipeforce applications

What connection methods are available for Pipeforce systems?
Pipeforce systems can be joined using compression fittings, electrofusion welding, or socket fusion, depending on application requirements.
Explore Pipeforce connection options

Electrofusion fittings are used for permanent, high-integrity joints in critical infrastructure and high-pressure systems.
Learn about electrofusion systems

Compression fittings are ideal for fast installation, maintenance, and flexible system modifications.
View compression fitting range

Pipeforce is widely used in water utilities, industrial processing, agriculture, mining, construction, and civil infrastructure.
See Pipeforce industry use cases

Pipeforce is manufactured to AS4130, AS4129, AS2070.1, and BS6920 standards.
View Pipeforce certifications

Unipipe Modular Aluminium

Unipipe is a modular aluminium piping system designed for compressed air, oil, coolant, and water applications.
Learn more about Unipipe systems

The system includes aluminium pipes, modular fittings, accessories, and minimal tooling for fast installation.
View Unipipe components

Unipipe is available in sizes 20mm to 90mm with working pressures up to 16 bar (232 PSI).
View sizes and specifications

Unipipe uses a patented clamp ring and O-ring system to create a secure 360° seal.
Learn about sealing technology

Unipipe is lightweight, corrosion-resistant, fast to install, and improves system efficiency.
Explore Unipipe benefits

Unipipe is used in manufacturing, mining, healthcare, food and beverage, automotive, and construction.
View industry applications

Unipipe is suitable for compressed air, vacuum lines, coolant, oil transfer, and industrial gases.
Explore applications

Unipipe is ISO 9001 certified and manufactured to EN AW aluminium standards.
View certifications

Unipipe is backed by a 20-year manufacturer's warranty against leaks and defects.
Request a quote

The smooth internal bore improves airflow efficiency, reduces contamination risk, and enhances tool performance.
Learn about performance benefits