“It can feel a bit sneaky when I set up faux-phishing activities for our staff, but it’s an effective way to test where we need additional training and awareness,” says Prats. This hands-on approach reinforces key cybersecurity principles and keeps the team at Allmach vigilant.

In addition to the monthly campaigns, Prats delivers mandatory IT security training every six months identifying current phishing trends with real-world examples to help employees recognise threats more effectively. She also manages and monitors the organisation’s comprehensive Email Security System, which safeguards against evolving threats and ensures the team is well-equipped to navigate today’s digital risks.

Empowering Team - Through Tailored IT Training

As ICT Operations Lead, Prats plays a vital role in ensuring team members are equipped to handle new software with confidence and competence. Her approach involves first dedicating time to familiarise herself with new software, and tailoring training sessions that meet the team’s specific needs—whether through one-on-one coaching or organisation-wide workshops.

The process doesn’t end with software onboarding. Prats continues to provide ongoing support, addressing questions and concerns to ensure employees are comfortable and proficient in using the new tools. This ensures a smooth transition and boosts overall efficiency when adopting new technology into its systems and processes.

Innovating Allmach's IT Landscape for 2025

As Allmach looks to the future, Prats is leading the charge on several impactful IT upgrades planned for 2025. The introduction of new cloud technologies will enhance operational efficiency and streamline daily processes, ensuring seamless deliveries for customers.

“Cloud technology integration lets us streamline our operations, which is good for Allmach and even better for our customers. It ties in with our commitment to ISO9001 and constantly improving what we do” says Prats. Allmach’s internal ERP (Enterprise Resourcing Processing) system will undergo significant customisations to simplify transaction processing, enabling employees to work more efficiently and effectively. These innovations reflect Prats’ commitment to leveraging technology for continuous improvement, ensuring Allmach stays ahead in a competitive market.

Balancing Work, Life and Community Connections

For Prats, maintaining a healthy work-life balance is essential. Allmach’s flexible work culture has been an essential element in her ability to achieve this balance. The organisation’s family-oriented approach supports her both professionally and personally.

“Knowing you have support in not only your professional development, but also from a personal perspective is invaluable. Especially when life happens and Allmach provides a supportive platform”. Prats reflects on a time when a family emergency meant she had to go overseas and work remotely, which Allmach wholeheartedly supported. This level of support and understanding during that time certainly left a lasting impression on her.

Outside of work, Prats is committed to her local community. As an Emcee for Indian celebrations like Diwali, the Festival of Lights, and Holi, the festival of colours, she finds joy in connecting with others and celebrating cultural traditions.

“It provides an opportunity to meet new people, build my confidence on stage, and enhance my communication skills outside of work” reflects Prats. She also volunteers with Scouts Australia, allowing her to contribute to the broader community while strengthening her appreciation for the country she loves and calls home.

The Best Part of Being at Allmach

Since joining Allmach, Prats has experienced growth, learning, and meaningful connections. What she cherishes most is the company’s flexibility and family-oriented values. She recalls how these qualities shone during her family emergency, allowing her to prioritise what mattered most without compromising her responsibilities.

Prats’ level of dedication and expertise in keeping Allmach’s IT systems stable and safe that saw her awarded Employee of the Month in November 2024. Prats is also a Culture & Wellbeing team member, contributing to the company’s culture with her focus on making Allmach a better workplace for all.

Her laugh is infectious and her presence is appreciated by her team and peers. For Prats, Allmach isn’t just a workplace—it’s a community that values its people, making it a truly rewarding place to grow and thrive.

Shaping IT Innovation and Culture at Allmach

Prats’ contribution and dedication at Allmach reflects how much the company values growth, innovation, and community spirit. Whether she’s helping staff level up with tailored training or streamlining operations with the latest tech, her work is all about making things better and brighter. Beyond her professional achievements, Prats’ involvement in cultural celebrations and community service highlights her well-rounded and compassionate character. At Allmach, Prats has discovered more than just a job—she’s found a supportive, family-like environment that values her, amplifying the impact of her contributions. To experience this level of dedication and expertise yourself, contact Allmach’s friendly team on 1300 625 562 or via email today.

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